Terms of Service

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Last Updated: April 2026

By accessing and using this website (redbricktransport.com) or requesting services from Red Brick Transport LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use this website or request services.

Red Brick Transport LLC provides time-critical courier and delivery services, including but not limited to:

Medical courier services
Same-day delivery
Legal and document delivery
Airport and time-sensitive transport
Dedicated route services

All services are subject to availability, confirmation, and acceptance.

Submitting a request through this website, email, or phone does not guarantee service.

All service requests must be reviewed, confirmed, and accepted by Red Brick Transport LLC.

We reserve the right to decline any request at our discretion.

You agree to provide accurate and complete pickup and delivery information.

You are responsible for ensuring all items are properly packaged and labeled.

You agree to comply with all applicable laws and regulations.

You agree not to submit Protected Health Information (PHI) through unsecured website forms or standard email.

The following items are not accepted unless explicitly agreed upon:

Hazardous materials (unless properly disclosed and approved)
Illegal items
Unsecured or improperly packaged materials

We reserve the right to refuse transport of any shipment.

Red Brick Transport supports clients with privacy-sensitive deliveries and follows HIPAA-aware handling practices.

However, we are not responsible for information improperly transmitted through unsecured channels.

Clients are responsible for using approved secure communication methods when required.

Pricing is based on published rates, mileage, service type, and any agreed-upon contracts.

Payment terms may include invoice billing or prepayment depending on the service.

Late payments may be subject to additional fees.

Cancellations may be subject to charges depending on timing, dispatch status, and distance traveled.

To the fullest extent permitted by law, Red Brick Transport LLC shall not be liable for delays caused by traffic, weather, or circumstances beyond our control.

We are not responsible for loss or damage caused by improper packaging.

We are not liable for indirect, incidental, or consequential damages.

Any liability, if applicable, will not exceed the agreed service fee unless otherwise specified in writing.

We maintain commercial insurance coverage; however, coverage is subject to policy terms and limitations.

Additional coverage must be requested and approved in advance.

You agree not to use this website for unlawful purposes.

You agree not to submit false or misleading information.

You agree not to attempt to interfere with website functionality.

We reserve the right to update these Terms of Service at any time.

Continued use of the website or services constitutes acceptance of any changes.

Red Brick Transport LLC
Pittsburgh, PA

Phone: 412-654-2400
Email: orders@redbricktransport.com